We collect the following information about you:
Information you provide to us on our website that is capable of identifying an individual. This includes your first and last name, email address, postal addresses, password if you create an account, and payment information if you purchase a product on our website.
We automatically collect the following information on our site:
Cookies are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire when you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the website. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the website may not work properly.
Personal information we get from other sources
We may get Personal Information about you from other sources. We may add this information to the information we have already collected from you in order to improve the products and services we provide.
Rhinomed uses your Personal Information to provide and deliver products and services you request; personalise your experience and customise content, marketing, and recommendations; respond to requests that you make, provide you with customer service, send you press releases, general informative announcements, and promotional information about us or our products, or to aid us in serving you better; and protect, investigate, and deter against fraudulent, unauthorised, or illegal activity.
Improving our service
Rhinomed does not sell, trade or rent your Personal Information to others. To better tailor our services to our customers’ needs, we use non-identifying and aggregate information to help us make decisions on how to improve Rhinomed. We also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the website have received the most customer traffic overall, or more specifically, how many customer types have visited certain pages. However, we do not disclose Personal Information that is capable of identifying an individual customers to advertisers.
Rhinomed does not sell, trade or rent your Personal Information to others. To better tailor our services to our customers’ needs, we use non-identifying and aggregate information to help us make decisions on how to improve Rhinomed. We also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the website have received the most customer traffic overall, or more specifically, how many customer types have visited certain pages. However, we do not disclose Personal Information that is capable of identifying an individual customers to advertisers
Your e-mail address will be used for our own marketing purposes until you unsubscribe. It is possible to unsubscribe at any time. If you do not wish to receive information about our products or services you can unsubscribe by clicking the unsubscribe link, which exists on all marketing emails sent by Rhinomed.
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
Security capabilities and policy for transmission of payment card details
We do not record or store cardholder information and data. Credit card details are provided directly to the secure ANZ payment page, hosted by a ANZ server. All transactions are processed through 128 bit SSL encryption.
Rhinomed may from time to time share your details with third party analytical resources for the purposes of better understanding customer behaviour and performance, website performance and any other analytical process to give Rhinomed a better understanding of how to develop its offering to its customers. These third parties will be employed solely for the purpose of the aforementioned analytical purposes, and as such Rhinomed will ensure that the third party is contractually obliged to use the data only for the analytical purposes set out in the agreement between Rhinomed and the third party, and Rhinomed will also ensure that the third party is contractually required to maintain a level of security around the shared data, at least as safe as Rhinomed itself employs. Failure on the part of the third party to meet its contractual obligations will result in Rhinomed recovering the data, and taking all reasonable actions to ensure the third party no longer has access to the shared data.
Social media plug-ins
Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes.
The above privacy statement may not be applicable in all countries of Rhinomed visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.
Level 1, 132 Gwynne Street
Cremorne, VIC, 3121,
Email: [email protected]
Personal information we collect on our websites and in our applications are sent to our servers and may be processed by us in Australia where laws regarding processing of personal information may be less stringent than the laws in your country.
Last updated as at 12 March 2015.